British Columbia is launching a new service to help connect seniors with people who want to help them during the COVID-19 pandemic.

B.C. seniors needing support can now call 211, an expanded provincial hotline announced today by BC Minister of Health Adrian Dix and Seniors’ Advocate Isobel Mackenzie.

Mackenzie says the 211 hotline will be made available to pair seniors with volunteers (and vice versa) to ensure the province’s elderly receive the help they need, whether it be with groceries, accessing meds, or a video call check-in.

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“Wherever you live in B.C., if you want to help seniors with virtual visits, picking up and delivering some groceries, picking up and delivering medications, maybe dropping off a meal or two, call 211 or visit the website and we’ll try to match you up with a senior in your community who needs help,” Mackenzie said.

Last modified: April 3, 2020

2 Responses to " Seniors Can Now Call 211 Hotline For Assistance During Pandemic "

  1. Catherine Hopkins says:

    I have transport and am in the low risk category. I would like to help seniors to connect via phone, or to get shopping etc during this time. How can I go about doing this?

  2. Rob says:

    Hi Catherine!

    Sign up at:

    Stay safe,